4/9
Captain Self-Important
My father has a saying:
There is no activity so minor, so unimportant; it does not require your full attention
I am reminded of this as Captain Self-Important comes to order take-out
Mr. This activity of or ordering a burrito does not require my full attention
Mr. I will not get off my cellphone to do this
I will not interrupt my so-important conversation to acknowledge that you to, are a human being
With a job to do
Who does not want to get your order wrong
Because you look like the type who will bitch about it later
Even though you are not speaking to me clearly
Just rattling off your order expecting me to fill in the blanks
You are someone who is used to someone filling in blanks for you
To someone doing everything for you
I tell you we are out of brown rice
You are not listening
I try to tell you again
You become annoyed, condescend to me, and repeat your order
I resist the urge to be snippy
You do not listen to the wait time I quote to you
Go outside, come back five minutes later and ask if it is ready yet
You then walk right past the five people quite obviously waiting for the bathroom as if they aren’t there
Become irritated that it is locked, that there is a line
Chastise me about us only having one bathroom as if I have some sort of control over this sort of thing
I try to calm the shaking sensation in my hand
If I was not working
And required to be polite to you
We would by now be in an argument
About your lack of common courtesy
10 minutes later, a co-worker hands you your food
You pay; leave four pennies and a nickel in the tip cup
Somehow, I would rather you left nothing
2 hours later, you call to complain that your order is wrong
By then, I don’t care
Pass the phone to the manager
Hope in vain that you will never come back
Or that I will see 3 more customers today
Who will be exactly like you
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